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Press Room

Beyond Philosophy
Knowledge sharing and good communication

Key to Beyond Philosophy is knowledge sharing and good communication. The Beyond Philosophy press room aims to provide a rich source of Customer Experience related News and PR Articles to inform and update you.

Take a look where we have appeared below...

Delivering a quality customer experience that touches on an emotional level will not only increase the odds that this customer has lifetime value but that the customer will remain loyal in the future.

 

TV and Radio

The World Tonight
Financial World Tonight
Building Great Customer Experiences
Why men don't like shopping
Dawn Traders
The Boss Slot
BBC Radio Four
BBC Radio 5 live
CNN
LBC Radio
LBC Radio
LBC Radio
 

Newspapers and Magazines

When one plus one is more than two
Blueprint for branding
The Seven Philosophies
Why The Customer Experience is the Next Competitive Battleground
Take the plunge?
BT applies Emotional Intelligence to deliver better Customer Service
Impulse Buying
Don't be blind to Customer shift in expectations
Building Great Customer Experiences
Employees can get the message across
Brand values alone do not create satisfaction
Recruiting staff who understand the Customer is always right
Goodshop / Badshop
TV Shows 'Encourage Holiday Complaints
Different but definitely equal
Advertisers use guerrilla tactics to catch the attention of the public
Consumers hit back at call centers
How to take out your frustration on call centers
Evaluating the emotions that make customers tick
Rain Shine and Bottom Line
Operators in for tough summer
The heart of the matter
Business XL
Call Centre Focus
Customer Management Journal
Customer Management Journal - Download Article
Customer Service News
Emotional Intelligence Journal - Download Article
Marketing
Marketing
Marketing Insights
Marketing Week
Marketing Week
Personnel Today
Retail Week
Teletext
The Independent
The Independent
The Scotsman
The Times
The Times
Training Magazine
Travel Weekly
Utility Week

 

     
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