Our team Customer Experience Management consultants are experts in their various fields. Across the team we have vast experience of working in and with countless blue chip organisations around the world to help clients create and implement an effective Customer Experience strategy.
| Colin Shaw |
Founder |
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| David Ive |
CFO |
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| Qaalfa Dibeehi |
Chief Operating and Consulting Officer |
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| Steven Walden |
Senior Head of Research and Consulting |
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| Rebeca Miranda |
Head of Media |
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| Suzanne Smart |
Office – UK |
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| Vally Smith |
Office – Atlanta |
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| Greg Rutledge |
Principal |
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| Sue Morgan |
Principal |
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| Kevin Dixon |
Principal |
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| John Adedoyin |
Principal |
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| Derek Blackburn |
Head of Training |
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| David Solomon |
Trainer |
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| Astrid Caspari |
Consultant |
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| Kalina Janevska |
Consultant |
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| Zhecho Dobrev |
Consultant |
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