Qaalfa Dibeehi

Qaalfa Dibeehi, is a Director of Thought Leadership with Beyond Philosophy. He has 15 years senior level experience in the customer experience related space with particular emphasis on the special problems and sensitivities of organisations that have a dual commercial and social/community responsibility.

He helped develop an assessment tool that eventually won the 2003 CRM Innovation of the Year award. His experience also includes senior roles at Fulcrum Analytics where he was Director of their consumer and strategy consulting practices in New York and London , respectively. He has held senior strategic planning and analysis roles with Schering-Plough Pharmaceuticals and Citibank. In the early 1990s Qaalfa worked for the City of New York where he was responsible for medical, physical and psychological occupational health standards.

Qaalfa is also an award winning university professor. He has been keynote speaker at a number of conferences; frequently quoted in the international press; and has authored and published a variety of white papers, and magazine and journal articles.

He has an MBA (international business and management) from New York University and masters degrees in statistics, psychology and health administration from the City University of New York, having graduated with departmental distinction from the State University of New York.

True to his trans-Saharan ancestry (nomadic), Qaalfa is a world traveler has lived and worked in the three of the world's great cities (NYC, London , and Tokyo ). He would have been recruited for professional basketball were it not for his lack of talent.