Category Archives: Customer Experience
Augmenting your Customer Experience through music
How can you augment your mood?
How often do you manually dial up or down different emotions? When was the last time you looked at emotions as something tangible and manageable rather than an out of control force of nature? Deric Bownd’s stumbled upon the Moodagent iPhone app, where you can adjust mood dials to find and play music [...]
Also posted in Customer Behaviour Tagged app, Customer Experience, Emotion, iphone, mood, music, senses Leave a comment
Can you use Twitter for Business?
In the age of Social Media, there is some confusion over which platforms, tools and services can be utilised for business, and what is just best left alone.
There has been a mix of good and bad reviews around using Twitter as a business tool. Is it the right place for a brand to join in [...]
Patient Centered Care? Feeling sick… but not valued!