Colin Shaw, founder of Beyond Philosophy, continues on his series of interviews looking at organizations to improve their customer experience. In this occasion Michell Gloder, Head of Customer Experience for Comet is interviewed. Through this 5 pieces of video, she talks us about Comet's Customer Experience.
How to start a Customer Experience program
The key first step to improve your Customer Experience
Designing a deliberate Customer Experience
Key learnings and results of improving the Customer Experience
Why work with Beyond Philosophy
(*) If you want to play one clip in particular, please, just roll over the bottom of the video player, you will find a video clip menu.
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