Philosopher's Day

Mind the Gap: Customer Experience is much more than Customer Satisfaction

Philosopher’s Day is a great way of getting people engaged with any customer experience change. Philosopher’s Day is an interactive, discussion-based workshop that includes any or all levels within the organization, particularly the senior leadership team.

The goal is to provide a thorough overview of what a customer experience means, to explain why it’s important, to outline what other organizations are doing, and to define what it would take for your organization to improve its customer experience. Philosopher’s Day facilitates senior leadership understanding and buy-in when starting a customer experience initiative.

Get started in planning your Philosopher’s Day session today.