Tag Archives: conference

2010 Net Promoter Conference. New York.

By Colin Shaw | Published: December 1, 2009

SUMMARY 2010 Net Promoter Conference 1 and 2 February 2010 Grand Hyatt Hotel New York, NY Discount Registration for Beyond Philosophy referrals – $200 off - Code: ColinShaw Click here to request a Special Discount Invitation Discover how all organizations have an Emotional Signature and the massive effect of the subconscious experience. Join us at the 2010 Net Promoter Conference to hear Colin [...]

Posted in Conferences, Events & News | Also tagged Colin Shaw, customer emotions, Customer Experience, customer research, emotional signature, Management, net promoter, subconscious experience, the dna of customer experience | Leave a comment

Institute of Customer Service Annual Conference.

By Colin Shaw | Published: November 23, 2009

Institute of Customer Service Annual Conference. At the Brewery in London 23 and 24 March 2010 We are an associate of the conference offering our expert advice and support and Colin Shaw will be interviewing speakers live on stage on day two of the conference. We are able to offer you, our customers, a 20% discount on the non-member rate [...]

Posted in Conferences, Events & News | Also tagged Customer Experience, customer service, institute of customer service, speakers, venue | Leave a comment