Tag Archives: subconscious experience

2010 Net Promoter Conference. New York.

By Colin Shaw | Published: December 1, 2009
SUMMARY 2010 Net Promoter Conference 1 and 2 February 2010 Grand Hyatt Hotel New York, NY Discount Registration for Beyond Philosophy referrals – $200 off - Code: ColinShaw Click here to request a Special Discount Invitation Discover how all organizations have an Emotional Signature and the massive effect of the subconscious experience. Join us at the 2010 Net Promoter Conference to hear Colin [...]
Posted in Conferences, Events & News | Also tagged , , , , , , , , | Leave a comment

New research methodology to measure subconscious experience

By Steven Walden | Published: November 23, 2009
Free white paper on ground breaking research and its application to improve the Customer Experience. We have been developing a new research methodology with academia to measure: 1. The subconscious experience 2. The key emotions felt 3. Which emotions drive and destroy value. We need more people to take part in the research which only takes 10 minutes. By doing [...]
Posted in Customer Behaviour, Market Research | Also tagged , , , , | 2 Comments

The newly discovered subconscious experience and its vital role in Customer retention

By admin | Published: November 6, 2009
The subconscious experience is far beyond the traditional 4 P’s of marketing and has a dramatic effect on how customers perceive their experience. In this one hour webinar led by Colin Shaw, author of three best-selling books on Customer Experience, Steven Walden, Head of Research at Beyond Philosophy, Dr Peter Jones, Chartered Psychologist and Fellow of [...]
Posted in Customer Experience, Thought Leadership | Also tagged , , , , , , | 1 Comment