Conference Speaking
& Workshops

Beyond Philosophy’s Renowned Business Speakers & Conference Keynote Speakers

As we are ‘Thought Leaders’ in Customer Experience, our speeches are thought provoking and make people look at the Customer and the Experience from a completely different direction. All of our speeches contain practical examples and case studies of other organizations; we tend to focus on what a great Customer Experience looks like and what you need to improve your Customer Experience.

We speak at many conferences and seminars around the globe. These range from the keynote speeches to thousands of people, in-house company seminars and also to just small groups of people. We typically speak on a range of topics including Customer Experience; Customer service; Customer loyalty; Customer retention and Social media.

Topic titles of speeches we deliver include:

· How emotions drive value in a Customer Experience
· How to build an emotionally engaging Customer Experience
· Building a Customer centric organisation
· The Seven Philosophies for building a great Customer Experience
· How to create Loyal Customers
· Creating a Social media strategy that drives value
· Understanding Experience Psychology

We have three main speakers, each has their own style...

Colin Shaw Colin doesn't believe conference speaking is a one-way experience. His speeches often include audience and brand participation - making live calls from the stage to illustrate the good, the bad and the ugly of customer experiences Know more about Colin Shaw

Qaalfa Dibeehi Award winning university professor, Chief Operating and Consulting Officer at Beyond Philosophy, Qaalfa Dibeehi is a vastly experienced conference keynote speaker. Frequently quoted in the international press; Qaalfa has authored and published a numerous white papers, and countless magazine and journal articles. Know more about Qaalfa Dibeehi

Steven Walden A Highly engaging and professional speaker, Steven Walden brings the topic of Customer Experience to life through his extensive knowledge of working with some of the leading companies in this area. Bringing a polemical attitude to the topic, Steven likes to breach and challenge the status quo through example and new insight.. Know more about Steven Walden